Vocera Collaboration Suite Release Notes

Version 3.0.0.371 for Android

Updated: April 16, 2021

Documentation

The documentation for Vocera Collaboration Suite version 3.0.0 for Android is available online:

From this online help location, you can download the PDF version of the VCS 3.0.0 documentation.

What's New

This release includes the following new features and functionality.

Device Support for Vocera Collaboration Suite 3.0.0

Vocera Collaboration Suite version 3.0.0 provides support for all devices running Android OS 4.1 to OS 5.x. OS 6.0 (Marshmallow) is not supported at present.

Server Compatibility

VCS 3.0.0 clients require VMP Server 5.1.0 for full functionality. When a VCS 3.0.0 client is connected to VMP Server version 4.9.2 to version 4.9.4, the client uses version 2.0.2 backward compatibility mode to interact with the server.

Vocera Voice Server 4.4.1 or later is required. If your organization is using Vocera Voice Server departments and synchronizing them with VMP groups, Vocera Voice Server 5.1 or later must be installed.

VMP Server 5.1 does not support message templates in which one or more recipients are Escalation Distribution Lists and other recipients are regular users. Only one Escalation Distribution List can be listed as a recipient, and it must be the only recipient.

Installing Vocera Collaboration Suite Version 3.0.0 for Android

To install Vocera Collaboration Suite 3.0.0 for Android:

  1. On your Android device, open the email sent to you from the Vocera administrator.

  2. Tap the first link in the email to go to the Google Play Store to download and install the Vocera Collaboration Suite app.

  3. If you are prompted to complete the action using either the Internet or Play Store, tap Play Store.

    Important: If you tap Internet instead, the link to the Google Play Store won't work.
  4. When you see the Google Play Store page for Vocera, tap Install.

  5. After the app is installed, open the email again, and tap the second link to configure the app to connect to your organization's server.

Known Issues

This release includes the following known issues and limitations for versions of the Vocera Collaboration Suite running on Android operating systems.

  1. Schedules for current week not displayed properly on Samsung Galaxy S5 devices. When you display My Shifts and select the Week view, the schedule is displayed for Saturday only. This problem has been detected on Samsung Galaxy S5 devices only. (DE4494)

  2. Cellular calls automatically directed to speakerphone after leaving and returning to Wi-Fi connection (Android 5.0.x). On devices running the Android 5.0.x operating system, if you leave a Wi-Fi network and return to it, and a cellular call is sent to your device, the call is always answered in speakerphone mode, regardless of the audio mode you have set. When you then turn off speakerphone mode, subsequent calls are then correctly sent using your specified audio mode. (DE7054)

  3. App launches slowly when trying to view message from notification bar. If you turn off your device, receive messages while your device is off, restart your device, and then click on the message notification provided, the app takes approximately 15 to 20 seconds to launch, and plays the notification tone during that time. (DE7083)

  4. Hold button enabled for Instant Conferences. When you start or join an Instant Conference, the Hold button is incorrectly enabled. Tapping this button terminates the conference. (DE7157)

  5. Message conversation cannot be saved if subject removed. If you edit a message conversation and remove the Subject text, the change cannot be saved. (DE7200)

  6. Voice message notification not provided by Genie. If someone leaves a voice message for you while you are unavailable, the Genie does not play back the missed call or play the appropriate ring tone for the call's priority. The Voice Message notification appears in the Call Log only. (DE7223)

  7. No indication if message sent to Escalation Distribution List reaches no recipients. If you have sent a message to an Escalation Distribution List, and all possible branches have been exhausted, the app displays an "Escalation in Progress" message indefinitely instead of indicating that no recipients are available. (DE7232)

  8. App not opened when responding to a notification of a missed call or voice message. If you receive a system notification of a missed call or voice message, the Vocera Collaboration Suite app does not open when you tap the notification. (DE7311)

  9. Wrong screen appears when Text button tapped in Call Log after Call Back from page message. If you use Call Back to return a call from a page message, open the Call Log, and tap Text, a new message does not open with the recipient filled in. Instead, an intermediate screen appears on which you must click New Text. (DE7319)

  10. Audio mode options sometimes remain visible after Instant Conference completed. When you start an Instant Conference and then complete it, the Handset, Speaker, and Bluetooth audio mode options may remain visible on the screen. This does not affect your ability to initiate or receive Calls. (DE7326)

  11. Streaming media cannot be canceled in a weak Wi-Fi coverage area. If your Wi-Fi signal is weak and you attempt to stream an audio or video file, the Back key does not cancel streaming. You must either disconnect your cellphone data or wait until the content is buffered and starts playing. (DE7377)

  12. Audio mode options do not behave as expected when Bluetooth headset disconnected while wired headset is connected. If you have both a Bluetooth headset and a wired headset connected to your device, and you disconnect the Bluetooth headset during a Call, audio is switched to the wired headset, but the audio mode is still shown as Bluetooth and the wired headset option is not selectable. Audio continues to be sent to the wired headset even if the Speaker audio mode is selected. (DE7445)

  13. Screen briefly displays in all black when sending a picture. When you select Take Picture to add a picture to a message conversation, and you save the picture, the screen displays in all black for a few seconds before the conversation indicates that you are sending the picture. (DE7467)

  14. Headphones mode becomes disabled when headset unplugged and in Speaker mode. If you unplug your headphones while you are receiving a Call and then set your audio mode to Speaker, the Headphones mode becomes unavailable. (DE7584)

  15. Message status not displayed if right to see in contacts directory not granted. If a recipient is added to a conversation that a participant does not have rights to normally see in their contacts directory, and the participant sends a message to the group, he or she does not see status updates for the recipients for which permission has not been provided. (DE7589)

  16. Message Details not available for nested Voice group. When you are selecting recipients for a Secure Message, and have displayed the Message Details screen for a Voice group, you cannot display a Message Details screen for a second Voice group contained in this Voice group. (DE7647)

  17. Message expires prematurely if device time ahead of server time. If you send a message requiring responses within a certain time, and your device time is ahead of the time on the VMP Server, the message expires at the time specified on the device, which is earlier than expected. (DE7733)

  18. Message tone and vibration settings not available on a different device platform. If you log into an Apple iOS device and set your notification tone and vibration options, these settings are not preserved if you log into an Android device. Similarly, settings created on an Android device are not preserved if you log into an Apple iOS device. If you log into another device of the same type, the settings are preserved. (DE7742)

  19. Received picture in message conversation may take a long time to load. Slower devices may get a popup message that the application is not responding when rotating an image, due to the high resolution of the picture being rotated. The app does not crash, but the operation may take some time. (DE7754)

  20. When Call not answered, message indicates that recipient is not on network. If you make a Call to someone who is on the network but does not answer, you receive a message that your recipient is not on the network. (DE7818)

  21. Audio mode icons not reset properly when wired headset unplugged during Call. If you unplug your wired headset during a Call, a highlighted handset icon replaces the headset icon, but then an un-highlighted headset icon replaces the handset icon. If you switch to speaker mode after this, you cannot switch back to handset mode. (DE8450)

  22. Cannot switch back to speaker mode when wired headset plugged in during Call. If you are in speaker mode during a Call, and plug in a wired headset, the Call is successfully redirected to your headset, but the displayed audio mode does not change, and you cannot switch back to speaker mode. (DE8452)

  23. Can update personal photo when system option disabled. If you have updated your personal photo in the past, you can continue to do so even if the VMP Server is configured to disable uploading of personal photos. (DE9266)