For information on new features and fixes in
releases of
The documentation for
From this online help location, you can download the PDF version of the
You must be using a supported device and operating system to be able to run
Enterprise Devices are those on which Vocera does extensive device performance testing for voice quality and wireless connectivity. They are recommended for use in an enterprise environment.
These devices meet the minimum specifications for our product. Quality of experience may vary based on manufacturer and device model. Vocera support for these devices is on a reasonable effort basis.
Apple iPhone 5S
Apple iPhone 5C
Apple iPhone SE
Apple iPhone 6 and 6 Plus
Apple iPhone 6S
Apple iPhone 6S Plus
Apple iPhone 7
Apple iPhone 7 Plus
Apple iPhone 8
Apple iPhone X
Apple iPhone XR
Apple iPhone XS
Apple iPhone 6S and later models are recommended for an optimal Wi-Fi roaming experience. iPods and iPads are not recommended for use due to poor Wi-Fi roaming performance.
iOS 11.0 or later.
Vocera recommends that you do not upgrade to a new OS version until it has been validated to work correctly with
This release includes the following new features and functionality.
No new features in this release.
This release includes the following new features and functionality.
Features marked with an asterisk * require
Features marked with two asterisks ** require
Presence and availability now provided for all contacts.
In the Contacts screen, you can now view the presence and availability of all contacts, not just favorites.
** Call forwarding now directly available from within
You can now specify that your calls are to be forwarded to your voicemail, a group or user, or to a phone number that you specify. You can forward all calls, unanswered calls, or calls received when you are off-line.
* Administrators can now request a PIN reset for a user.
An administrator can use the
** You can now transfer a call using an onscreen button.
When you are in a call, you can now use an onscreen button to transfer the call to a phone number, user, or group that you specify.
** You can now set Do Not Disturb for Calls when off-campus.
If you are away from your facility's Wi-Fi network, you can now set Do Not Disturb for Calls to specify that you are unavailable.
* Administrators can now specify whether urgent calls are to be auto-answered.
A
If a iOS device is connected using Wi-Fi only, and the "Use VCG for VCS client connection management" option
is set in the
Prompt for Vocera Genie adjusted.
When you access the Vocera Genie, the delay time before you hear the initial greeting has been adjusted to ensure that you hear the greeting properly when you place your device next to your ear.
This release includes the following fixes.
This release includes the following fixes:
VCS-17550 - Signal delay issues on incoming calls now resolved.
Previously, under some conditions where signals were delayed, incoming call notifications would not be displayed to users, resulting in missed calls. This condition has been addressed so incoming calls would display correctly even if some specific signals are delayed.
VCS-17923 - A Bluetooth permission request on startup now enables calls to be auto-answered when
If your device is running version 13.3.1 of iOS or later,
When you install
VCS-17924 - Sharing a file in PDF format as content no longer crashes
Previously, if a .pdf file had not completely downloaded to the Content module when a user tried to open it,
VCS-17935 - Contacts and favorites now displayed properly after repeated login.
If you attempt to log in, cancel the login attempt, and then log in again, your contacts and favorites are now displayed properly.
VCS-17936 - Contact list appears more quickly when setting up call forwarding.
If you are requesting call forwarding, and you are specifying the user or group to forward to, the list of available users and groups now appears more quickly.
VCS-17939 - Login time decreased.
If your server database contains a large number of entries, and you log in with
your
This release includes the following fixes:
VCS-17129 - Urgent calls now initiated more quickly.
The time required to display the call screen when making an urgent call has been significantly reduced in this release.
VCS-17249 - Remind Me Later tone no longer plays when in Do Not Disturb for Text.
If you have set Do Not Disturb for Text, you have enabled the Remind Me Later For Normal Messages priority, and you receive a message with Normal priority, the Remind Me Later tone is now no longer played.
VCS-17541 - PDF content now downloads properly.
In previous versions of
This release includes the following known issues and limitations for versions of the
VCS-17442 - Urgent call received in background is reconnected if ended quickly.
If the option to answer or decline urgent calls has been enabled on your system,
you receive an urgent call while your device is in screen lock and
VCS-17443 - Call status not updated when logging in while off campus.
If you have previously set Do Not Disturb for Calls and you log in while off campus, your state is not accurately reflected. You see yourself as available, but other users see your status as Do Not Disturb for Calls, and calls are not routed to you.
VCS-17972 - Bluetooth permission dialog box appears briefly before being overwritten and then appears later (iOS 13.3.1+).
If your device is running iOS 13.3.1 or later and you do not have Bluetooth enabled,
when you install