The documentation for
From this online help location, you can download the PDF version of the
This release includes the following new features and functionality.
No new features in this release.
This release includes the following new features and functionality.
This release includes the following new features and functionality.
Displayed email address now obtained from contact record.
The email address of a user is not displayed unless the user has an associated contact record in which the Email field has been explicitly exposed.
Previous versions of
Real-time situational awareness.
You must be using a supported device and operating system to be able to run
Enterprise Devices are those on which Vocera does extensive device performance testing for voice quality and wireless connectivity. They are recommended for use in an enterprise environment.
These devices meet the minimum specifications for our product. Quality of experience may vary based on manufacturer and device model. Vocera support for these devices is on a reasonable effort basis.
Apple iPhone 5
Apple iPhone 5S
Apple iPhone 5C
Apple iPhone SE
Apple iPhone 6 and 6 Plus
Apple iPhone 6S
Apple iPhone 6S Plus
Apple iPhone 7
Apple iPhone 7 Plus
Apple iPhone 8
Apple iPhone 6S, 7, and 8 models are recommended for an optimal Wi-Fi roaming experience. iPods and iPads are not recommended for use due to poor Wi-Fi roaming performance.
iOS 9.0.1 or later. iOS 10 or later is required to be able to answer calls without unlocking the screen.
This release includes the following fixes.
VCS-15143 - Changes included to support iOS 12.
VCS-15147 - Phone numbers are now easier to tap.
If your text message contains a phone number, it is now easier to tap this number to make a phone call.
VCS-14498 - The app is no longer suspended when connected over cellular or in off-campus status.
Under certain conditions, previous releases of the
VCS-14423 - Care team listing for patient now displays correct availability status color when in Do Not Disturb.
When you are viewing patient information and you tap the Care Team tab to display the care team for a patient, the picture of a care team member that is in Do Not Disturb mode is now enclosed in the correct orange color.
VCS-3327 - Phone now no longer keeps ringing after being answered.
In some situations, when you received a call on
VCS-3347 - Screen background color now displayed properly on iPhone X.
If you are using
VCS-3424 - Security profile infinite loop fixed.
If your
VCS-14231 - Calls no longer dropped when "Use VCG for VCS client connection management" option activated
on
If your environment uses connections to multiple
This release includes the following known issues and limitations for versions of the
VCS-3220 - Notification tones are mixed and played at the same time.
If you receive multiple messages with different priorities simultaneously, the notification tones for all of the received message priorities are played.
VCS-3235 - Some Help screens do not scroll properly (iPhone X).
Some onscreen help screens do not scroll properly when running
VCS-3326 - Logout message not heard when
If you log into another device when you are already logged into
VCS-3350 -
If your device is running iOS 10.3.3 or 11.1 with
VCS-12576 - Calls received while on another call do not appear in the call log.
If you are in a call and you receive another call, the second call does not appear in the
call log. This will be fixed in a future release
of
VCS-15374 - Call answer/decline screen appears briefly then disappears when device is hardware muted (iOS 12).
If you are using the iOS 12 operating system and you have muted your device using its hardware mute setting, and you receive a call, the call answer/decline message appears for approximately one second before the app restarts and reconnects. Text messages and alerts are delivered without problems.
Vocera recommends that you use the
VCS-15384 - Call ringtone may be heard when device Do Not Disturb setting is activated (iOS 12).
If your device is using the iOS 12 operating system, and you have activated the operating system's Repeated Calls feature,
you still hear call ringtones from the
Vocera recommends that you use the