Configuration Recommendations for Internet Explorer

Vocera suggests configuration settings required for Internet Explorer security settings.

The list below includes the configuration recommendations for Internet Explorer security settings. Required items are flagged.

Configure the Internet Explorer security level to Medium-low or lower – Otherwise, Internet Explorer prevents the scripts used by the consoles from executing completely. You can configure security settings through Tools > Internet Options > Security in Internet Explorer. See your Internet Explorer documentation for complete information.
Required: Disable the pop-up blocker – Vocera consoles display information in pop-up windows, so disable pop-up blocking in Internet Explorer (that is, configure the browser to allow pop-up windows). Choose Tools > Internet Options > Privacy, and then uncheck the Turn On Pop-Up Blocker box.

If you are using a third-party tool to block pop-ups, refer to the tool’s documentation.
Required: If necessary, add the Vocera Voice Server and Vocera Report Server IP addresses to the list of Trusted Sites – The security policy in certain situations may prevent you from setting the Internet Explorer security level for the local intranet below Medium. If Internet Explorer continues to display pop-up windows with scroll bars, follow these steps to configure a trusted site for the Vocera Voice Server:

To add the Vocera Voice Server and Vocera Report Server to the list of trusted sites:
1. In Internet Explorer, choose Tools > Internet Options. The Internet Options dialog box appears.
2. Click the Security tab.
3. Click Trusted Sites.
4. In the Security Level for this Zone box, set the security level to Medium-low, and click Apply.
5. Click the Sites button. The Trusted Sites dialog box appears.
6. Type the IP address of the Vocera Voice Server, and click Add.
7. Type the IP address of the Vocera Report Server, and click Add.
8. Click Close to close the Trusted Sites dialog box.
9. Click OK to close the Internet Options dialog box.
A system administrator can manage the Internet Explorer Trusted Sites for an entire organization using Group Policy Objects (GPOs).

Note:

When accessing a Web console in Internet Explorer, you can't select multiple entities in a table using Shift + arrow keys. As a workaround, you can select multiple entities using Ctrl key + right mouse click. Similarly, you can't use arrow keys to select a desired result from autocomplete suggestions that appear for a search input field. Instead, you can use mouse click to select the desired result.