Updating the Vocera License for a Cluster Environment

Install a new Vocera Server license file in a clustered environment.

When you use one or more standby servers (that is, a server cluster), start with the Vocera Standby Servers. Once the standby servers are updated, continue with Vocera Voice Active Server.

License updates fall into two categories:
  • Adding users or telephone lines
  • All other updates
Table 1. Updating the License in Vocera Standby Servers
Adding Users or Telephone Lines General Updates
Use this process to update licenses when adding users or telephone lines.

You must perform this process on every Standby server before moving on to the Active server.

Use this process for updates NOT adding users or telephone lines.

You must perform this process on every Standby server before moving on to the Active server.

  1. Copy the new license file into the directory %voceradrive%\vocera\license on the Standby Vocera Server.
    Note: Every Vocera Voice Server in a cluster must have the license file copied into the %voceradrive%\vocera\license directory on the Standby Vocera Voice Server.
  2. From the Vocera Status window control menus, click Run > Shutdown to shut down the Vocera Application on the Standby Vocera Server
  3. Start the Vocera Application from the Vocera launcher.
  4. Wait until the restore completes and the server re-enters the standby state.
Updating the License on the Vocera Active Server
Table 2. Vocera Active Server License Update Process
Adding Users or Telephone Lines General Updates
  1. Copy the new license key into the directory %voceradrive%\vocera\license on the Active Vocera Server.
  2. Log in to the Administrator Console.
  3. Open the System tab and click the Refresh button. You should see the new license information.
  1. Copy the new license key into the directory %voceradrive%\vocera\license on the Active Vocera Server.
  2. Click Run > Shutdown in the Vocera status display on the Active Vocera Server. This step will perform a failover.
  3. When the shutdown is complete, start the Vocera Application on the same Vocera Server.
  4. Wait until the restore completes and the server enters the standby state.
  5. Verify the new license installation:
    • Log in to the Vocera Administrator Console.
    • Open the System tab and you should see the updated License information.
Verify the New License  
  1. Log in to the Administrator Console.
  2. Open the System tab and click the Refresh button. You should see the new license information.
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