Running the Quick Test

If you suspect that a V5000 Smartbadge or B3000n or B3000 badge is not working properly, you can run the Quick Test utility to diagnose possible problems. Vocera recommends that you run the Quick Test before contacting Vocera Technical Support to report a problem with the badge.

You should run the Quick Test in a quiet room. Otherwise, the audio test will not be accurate. Also, make sure you do not cover any of the microphones with your fingers.

Important: If you encounter a failure in any portion of the Quick Test, contact Vocera Technical Support for further assistance.