You need to collect device data to analyze issues encounted while using the Smartbadge.
To upload Smartbadge data, perform the following steps:
-
Locate the DND button on the top of the Smartbadge
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Press and hold for about 3 seconds.
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Release the DND button after first beep
The Smartbadge announces that message "Uploading badge diagnostic data,
please wait."
After upload, Smartbadge announces that message "Badge diagnostic upload
complete."