Uploading Smartbadge Data

You need to collect device data to analyze issues encounted while using the Smartbadge.

To upload Smartbadge data, perform the following steps:

  1. Locate the DND button on the top of the Smartbadge
  2. Press and hold for about 3 seconds.
  3. Release the DND button after first beep
    The Smartbadge announces that message "Uploading badge diagnostic data, please wait."
    After upload, Smartbadge announces that message "Badge diagnostic upload complete."