Vocera users can schedule a Code Lavender® event or start a live Code Lavender broadcast event for group members to bring comfort and spiritual support to employees and physicians during times of high stress.
Code Lavender® is considered as an integrative medicine service and a vital tool to ensure that individuals are able to continue after being presented with a difficult case, diagnosis, or loss. Hospital staff, patients, and family members often fall victim to fatigue, despair, and generally negative feelings that may impact all attempts of healing. A Code Lavender event ensures that hospital employees, patients, and patient families feel that they have the mental and emotional strength and energy to cope with challenging situations.
During a Code Lavender event, a rapid response team of specialists is called upon to resuscitate the emotional, spiritual, and physical well-being of staff and physicians following an adverse event.
Vocera Code Lavender feature allows group members to start a live broadcast call or schedule a reminder for a Code Lavender event to begin at a later time. All recipients of the Code Lavender call are notified with a voice message, email (if configured), and a voice reminder. The badge halo turns to purple color for 5 minutes indicating the start of the Code Lavender event.
Vocera recommends calling Customer Support if you plan to manually update the properties.txt file.
Code Lavender is configured at Site level in the Administration Console.
Administrators can designate an existing group as the Code Lavender group, or add specific members to a group utilizing it as the Code Lavender Broadcast group. Members of this group and the target group will receive Code Lavender broadcast calls as well as scheduled event reminders.
For example, you may have a group named Charge Nurses with Code Lavender permissions, a second group named CL Participants that you can designate as Code Lavender Broadcast Group, and the third group as your target group, such as Palliative Care.
Code Lavender is disabled by default. Administrators can enable Code Lavender for a specific Site and grant the required group permissions, see the "Special Permissions" section in the Vocera Voice Server Administration Console Guide. For information on enabling Code Lavender for a specific Site, see the "Enabling Code Lavender" section in theVocera Voice Server Administration Console Guide.
In a live broadcast Code Lavender event, a call initiator from a designated Code Lavender group can start a broadcast call saying, "start a code lavender for <group name>" voice command. All Code Lavender recipients immediately receive a broadcast call alert with a voice message from the caller. When the recipients press the Call button on their badge (to receive the call), the Vocera badge halo turns to purple color and remains in this state for 5 minutes. This indicates the start of a Code Lavender event.
Call initiator and recipients can press the Call button to cancel out of the Code Lavender broadcast call, the badge halo may continue to glow a purple halo for the 5 minutes.
If a recipient has call forwarding set on another phone, the Code Lavender broadcast call is forwarded to this phone. on the phone. If a recipient is offline or off network, they will not receive the Code Lavender broadcast call.
In a scheduled Code Lavender event, a call initiator from a designated Code Lavender group can schedule a Code Lavender event for a later time by saying, "schedule a code lavender for <group name>" voice command. When you schedule a Code Lavender event, system prompts you to set a time and record a voice message for the Code Lavender event. Immediately after the event is scheduled, all the recipients receive a message alert, email notification, and a Vocera prompt to listen to the Code Lavender voice message and reminder.
For scheduled Code Lavender events, a reminder is played 15 minutes before the scheduled time. The Vocera badge halo of all participating group members turns to purple color for 5 minutes to indicate the beginning of the Code Lavender event. If a recipient is offline or off network, the Code Lavender reminder is sent to their voicemail.