This appendix explains the basics of the system grammar and describes techniques for
resolving speech recognition problems.
About Speech Recognition
When a user issues a verbal command to the Genie or responds to a question the Genie asks, Vocera attempts to process the utterance by finding a match in the recognition space.
Using Alternate Spoken Names
Use the Alternate Spoken Names field to provide alternative names, phonetic spellings, or additional identifying information so the speech recognition software can recognize variations of a name.
The Vocera Genie can only recognize words and phrases that it is specifically trained to recognize. As such, similar sounding names may not be recognized by the Genie.
Starting with the 5.0 release, the Vocera Voice Server has improved the capability to distinguish a command in a stream of conversation; for example, when the person initiating a call is completing a conversation with another person at the same time.