|Getting Started / About the Vocera System Software|
To facilitate the exchange of Vocera Voice Server information with Vocera Technical Support and to aid in troubleshooting, the installation program installs tools and utilities during Vocera Voice Server installtion.
The Vocera technical support tools provide the best way to send your server logs and other debugging data to Vocera Technical Support for resolution.
Change Server IP Address—Change the IP address of the Vocera Voice Server.
The Vocera SIP Telephony Gateway and Vocera Client Gateway need to know the all the IP addresses of your Vocera Voice Server. Enter the IP address when you install the software. However, you can launch the utility and change the IP address, as needed.
Enable Dual Recognition Server—Change the settings for Dual Speech Recognition to improve speech recognition.
You can enable a second recognition server when you install the software. In addition and after installation, you can launch the utility to enable or disable dual speech recognition as desired.
Update SSL and Connector Settings—Change SSL settings to modify the connection between clients, Vocera Voice Server, and Vocera Messaging Platform.
Enabling SSL on the Vocera Voice Server affects how Vocera Messaging Platform and clients connect to the server. You can enable SSL when you install the software. In addition and after installation, you can launch the utility and change the setting as desired.
For more information on available support tools, see the readme.txt file located in the \vocera\support folder on your Vocera Voice Server or contact Vocera Technical Support.