This topics describes the steps to follow in a scenario where a system device manager
has received authorization to return a device for repair.
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Complete steps 1 to 5 in Beginning to Manage Devices.
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Update fields in the Add/Edit Device dialog box:
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In the Status field, select "RMA’ed" from the
drop-down list.
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In the Notes field, enter today’s date, notes
indicating the RMA authorization number, the date when the device was mailed
along with any tracking numbers, and your initials.
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Click Save.