Performing a Health-Check
You can perform a health-check on your enhanced voice configuration and fix errors,
You need to have at least one enhanced voice feature enabled before you check the
status of ASR Broker health. If enabled, the Enabled column on the
Available Features list shows True
for the feature.
On the System > Licence Info >
Other Licences page, verify if the enhanced voice
license is enabled. If disabled, you cannot view any of the voice enhanced
features under System including the Enhanced
Voice Configuration tab. See Configuring Enhanced Voice
On the System > Enhanced Voice
Configuration page, ensure that you have at least one enhanced
voice feature enabled.
Click Test Configuration.
If the status of the configuration is healthy, the confirmation message
is displayed. Click OK.
If there are issues, the error message is displayed. Click Show
Errors and troubleshoot issues.