Enabling an Enhanced Voice Feature

You can enable an enhanced voice feature displayed on the list of Available Features.

If the feature is enabled, the Available Features list shows True under the Enabled column.

  1. Verify if the enhanced voice license on the System > Licence Info > Other Licences page shows enabled. If disabled, you cannot view voice enhanced features under System. See Configuring Enhanced Voice
  2. On the System > Enhanced Voice Configuration page, click Check Feature Status to view all the available enhanced voice features.
  3. Select the desired feature from the list of Available Features.
  4. On the System > Enhanced Voice Configuration page, select the desired feature from the list of Available Features.
  5. Click Enable Feature.
    1. If the feature is enabled, the confirmation message is displayed. Click OK. The Enabled column for the selected feature on the Available Features list shows True.
    2. If there are issues enabling the feature, the error message is displayed. Click Show Errors and troubleshoot issues. The Enabled column for the selected feature on the Available Features list continues to show False.