Configuring Enhanced Voice

You can configure enhanced voice with features like Speech-To-Text.

If the license used during Voice Server installation or upgrade has the entitlement for enhanced voice, you can view the following enhanced voice features on the Admin Console:
Note: You need to restart the Voice Server when the existing license is manually replaced by the license with enhanced voice entitlement.
You can enable or disable a feature from the System > Enhanced Voice Configuration tab. Use Test Configuration to find out the health status of your enhanced voice configuration.
Fields Description
Available Features This table lists out all the voice features available for enhanced voice configuration and the current status of the feature. The Enabled colunm shows True when the feature is enabled.
Check Feature Status Get the latest list of enhanced voice features displayed under Available Fetaures.
Enable Feature Select an enhanced voice feature from the Available Features list and enable it.
Disable Feature Select an enhanced voice feature from the Available Features list and disable it.
Test Configuration Perform a health-check on the enhanced voice configuration.

You need to have at least one enhanced voice feature enabled before you check the status of ASR Broker health.