|Performing Server Maintenance / Checking Data|
Items with a High Severity should be investigated immediately, and resolved in conjunction with the users involved.
Possible resolutions include:
If multiple user profiles exist for one person, consult with the person to determine which one is used regularly, and remove the others.
Where two different people have the exact same name, consult with them to create unique identifying phrases for each of them.
Where two different people share the same Alternative Spoken Name, consult with them to create unique Alternative Spoken Names for each of them.