A buddy is someone you can call by using a nickname in a voice command, or a friend
who is not in the Vocera system. You can assign a special ring tone to each buddy, and you can
give buddies VIP status.
VIP status means that calls will be put through even if you blocked all calls or put the
badge into Do Not Disturb mode. If one of these conditions is in force, the Genie
asks the buddy if the call is urgent. If the buddy says “Yes,” the Genie puts the call
through.
Folowing are the two types of buddies:
- Outside buddies: An outside buddy is one you contact only by calling a
telephone from your badge, or by sending email messages from your badge to an email
account.
- Inside buddies: An inside buddy is another badge user, a group, or an
address book entry. You contact an inside buddy the same way you contact anyone with
the badge.
Important: The system administrator must grant you permission to place phone
calls. In addition, you can call a phone number only if the Vocera system has been
integrated with the telephone system.