Shared Telephony and Desk Extensions

When a user responds to the hunt group Genie by entering the keypresses for a desk extension, Vocera searches the database of every site that shares a telephony server and also the Global site to find the appropriate user or group for the extension.

Consequently, when you share a telephony server, desk extensions must be unique across all the shared sites and also the Global site, regardless of whether the hunt numbers and range of lines used by those sites are unique.