|Users, Groups, and Permissions / Managing Users|
If you record a name for a user, the recorded name is played when the Genie needs to say the user's name; for example, when the user logs in, when the Genie confirms a call to the user, and when a call is announced.
If a user does not have a recorded name, the Vocera Voice Server uses its text-to-speech software to announce the user's name. Your system can process only a certain number of text-to-speech operations at one time. To ensure that users do not experience delays, you may want to record users' names as you add the individuals to the system. You can then encourage the new users to record their names in their own voices when it is convenient for them.
To record a name prompt for a user: