Recording a Name for an Address Book Entry

By recording name prompts yourself, the Genie can use them to provide more natural sounding speech and to avoid mispronunciations.

The Genie speaks the name of address book entries when interacting with users. For example, the Genie speaks the name of a person or place in the address book when confirming a call that a user makes to an address book entry.

The Genie can synthesize name prompts for an address book entry.

  1. Log in with a badge as a user with system administration privileges. See Permissions for Administrators for details.
  2. Press the Call button, wait for the Genie to answer, and then say, “Record a name for person or place name. ” (For example, “Record a name for Poison Control.”)
    Note: If multiple sites, users, groups, locations, and address book entries have the same name or alternate spoken name, you can record a name prompt for only one of them.
    The Genie will prompt you to record the name.