|Users, Groups, and Permissions / Vocera Access Anywhere|
Learn the ways you can access the Vocera Genie using hunt numbers.
When you use a phone to call the Vocera hunt number for a site, there are two types of access:
Guest access – Callers can interact with the Genie to place a call. They are not identified to the called person and cannot issue voice commands. This type of access requires no additional configuration or user licenses, and it is the same type of access that existed prior to Vocera 4.1.
Direct access – Once callers are authenticated, either by Caller ID or by name and password, they have full permission to access the Genie to issue Vocera commands. This type of access is enabled by user license and requires configuration in the Vocera Administration Console.
Only specifically enabled users can use a phone to call the Vocera hunt number and then access the Genie to issue voice commands. These users may not have a badge or may need to access Vocera commands remotely, for example, from their cell phone.