Enabling the Favor Frequently Called Feature Globally for Users

Improve speech recognition using the Favor Frequently Called feature to increase the weight, or favor, the names of frequently called users.

By default, Favor Frequently Called option is disabled for users and departments. Enable this option from the System > Preferences page of the Administration Console.

Enable this feature for all users.

  1. In the Administration Console, choose System > Preferences.
  2. On the Favor Frequently Called section, select Enable for Users.
  3. Click Save Changes. The default is now set for all users to have Favor Frequently Called enabled.