Choosing Miscellaneous Settings

Choose settings in the Miscellaneous page to control the behavior of the Play Messages commands, the call setup, and the enabling of Vocera Access Anywhere.

Specify the following options in the Defaults > Miscellaneous page on the Admin Console.

Setting	Description
Play Messages Oldest First	Selecting Play Messages Oldest First option causes messages to be played back in the order in which they were received. Urgent messages are always played before non-urgent messages, regardless of this setting. By default, the Play Messages Oldest First option is disabled, and Override User Settings is set to No.
Play Voice Message Time and Date	Selecting Play Voice Message Time and Date option causes the playback of each voice message to be preceded by the time and date the message was sent. If you do not choose this option, users can still hear the date and time a message was sent by pressing the Call button and saying "Date" or "Time" during or just after the play of the message. By default, the Play Voice Message Time and Date option is enabled, and Override User Settings is set to No.
Play Text Message Time and Date	Selecting Play Text Message Time and Date option causes the playback of each text message to be preceded by the time and date the message was sent. If you do not choose this option, users can still hear the date and time a message was sent by pressing the Call button and saying "Date" or "Time" during or just after the play of the message. By default, the Play Text Message Time and Date option is disabled, and Override User Settings is set to No.
Play Unread Voice Messages at Logout	Selecting Play Unread Voice Messages at Logout option gives users the option of playing unread voice mail messages after they issue the Logout command and before they are logged out. Genie announces the number of unread voice messages and asks the user if they want to play them before they log out. If the user answers, "Yes", unread voice mail messages are played just as when the user says, "Play voice messages". If a voice mail was sent to a group, Genie announces the name of the group called. Users can cancel the message playback by pressing the DND button on the Badge. Users can turn this playback option off and on from the Vocera User Console. Note: This option is available only on the Vocera Badge.
Fast Call Setup	Selecting Fast Call Setup option connects the call as soon as the recipient accepts it rather than after the call announcement to the caller is finished. With Fast Call Setup selected, the recipient of a call hears, “<Caller Name>, Accept Call?”. Meanwhile, the caller hears the name of the recipient. If the call is forwarded to a phone, the caller hears the forwarding announcement before the call is connected. If you do not select Fast Call Setup, the Genie always completes the call announcement to the caller before connecting the call. If the recipient has a long name, this can cause a brief delay before the call is connected. By default, the Fast Call Setup option is enabled, and Override User Settings is set to No.
Announce Through Speaker	Use the Announce Through Speaker setting to specify the way the badge plays call and message announcements when headsets (or managed lanyards) are used: Selecting Announce Through Speaker option plays incoming call and message announcements through the badge speaker when a headset is plugged in. If you select this option, only the announcement plays through the speaker; the actual call or message then plays through the headset. Clear Announce Through Speaker to play both the announcement and the call or message through the headset. When a headset is plugged into the badge, all audio plays through the headset by default. Consequently, if users don't wear their headsets all the time, they may not hear an incoming announcement, and they may not know that someone is trying to contact them. If you select Announce Through Speaker, users can leave their headsets plugged in, and simply put them on to communicate after they hear the announcement. If Announce Through Speaker is turned on and users are wearing their headsets when a call comes in, they may not hear an announcement in a noisy environment (because it plays through the speaker); however, they will still hear the call or message through the headset. When a headset is not plugged in, all calls, messages, and announcements play through the speaker, as usual, regardless of the Announce Through Speaker setting. By default, the Announce Through Speaker option is enabled, and Override User Settings is set to No.
Accept Calls Using Buttons Only	Selecting Accept Calls Using Buttons Only option disables the use of "Yes" and "No" voice commands to accept and reject incoming calls. This option requires users to accept or reject incoming calls by pressing the Call or DND/Hold button. This option is useful in certain high-noise environments. Vocera allows users to accept or reject a call with either voice commands or buttons. In some situations, background noise can cause poor speech recognition, resulting in the Genie repeatedly saying "I'm sorry, I didn't understand". In other situations, background noise can cause the Genie to prematurely accept or reject calls without user input. To avoid these problems, select this box to require users to answer calls using buttons only. By default, the Accept Calls Using Buttons Only box is cleared, and Override User Settings is set to No. Enabling this option establishes a new system-wide default and may require re-training.
Hide Forwarded Number	Selecting Hide Forwarded Number option displays the name of the caller instead of an external phone number on the device when you forward calls to an external phone number. By default, the Hide Forwarded Number option is disabled, and Override User Settings is set to No.
Enable Access to Genie from Phone	Note: Unless you have enough Vocera Access Anywhere licenses for all of your users, Vocera recommends that you leave this default setting cleared. Selecting Enable Access to Genie from Phone option enables the users to access the Genie from a standard telephone to perform Vocera functions other than basic calling. For example, you can phone the Vocera Direct Access number, and say a command to the Genie to broadcast a message to a group or play your messages. The number of users that can use the Vocera Access Anywhere feature is controlled by your Vocera license. Ensure that you have: a valid Vocera license to use Vocera Access Anywhere necessary permissions to use Vocera Access Anywhere, not all the users who have Vocera license are enabled to use this option By default, the Enable Access to Genie from Phone option is disabled, and Override User Settings is set to No.