Badge Status Monitor

Learn the information you can monitor for logged-in users.

The Badge Status Monitor page displays the following information about logged-in users and their badges:

Table 1. Badge Status Monitor fields



Full Name

Shows the names of all users who are currently logged in.

IP Address

Shows the network address of the badge. If the network address is assigned dynamically through the DHCP server, the IP address can change as the user moves between access points.

Call Status

Shows the Call Status if the user is active in a call, or Inactive if the badge is idle. The Call Status shows Genie if the user is doing any activity that requires the Genie, such as giving a command, getting messages, or recording a name or greeting. It also reveals the following forwarding status:
  • Forwarding Offline: Calls are being forwarded for an offline user.
  • Forwarding Unanswered: Calls are being forwarded when the user does not answer.
  • Forwarding All: All calls are being forwarded for the user.


Shows DND if the user has put the badge in Do Not Disturb mode, or Hold if the user has placed a call on hold. Otherwise, this field is blank.


Shows the name of the location of the access point to which the user is currently connected. If a location name was not assigned, the field shows the access point's MAC address.

Current Site

Shows the name of the physical site where the user is currently logged in.

Use the Badge Status Monitor page to perform the following tasks:

The Vocera Voice Server updates the Badge Status Monitor according to the number of seconds you set as the Refresh Interval. To specify a different time between automatic updates, type a value of 20 or greater in the Refresh Interval field and press Enter.

To display the Badge Status Monitor:

  1. Click Status Monitor in the navigation bar.
  2. Click the Badge Status tab.