|Troubleshooting Speech Recognition / Using Alternate Spoken Names|
Use the Alternate Spoken Names field to provide alternative names, phonetic spellings, or additional identifying information so the Vocera speech recognition software can recognize variations of a user, group, or location name.
Find the Alternate Spoken Names (ASN) field on the Speech Recognition tab in several pages of the Vocera Voice Server Administration Console. The ASN field differs slightly depending on the context and the task being performed at it's location in the product. For example, the information you will provide on the Location Information page differs from that on the Users/Add/Edit page. In all ASN field locations, the information you provide ensures that a user or place can be reached by any other user in the system; Enter the names or nicknames most commonly used to address a user, group, or location.
For example, enter Bob Jones and Rob Jones in addition to Robert Jones. Similarly, enter a nickname that the person or place is known by, such as Skip Jones.
If you use special characters, especially apostrophes ('), they must be used adjacent to the surrounding letters and may not be separated by spaces.
For example, enter O'Neill Staff or O'Neill's Staff, never O'Neill ' s Staff
For example, if users refer to Easton Medical Clinic as EMC, enter E M C. Similarly, enter A C Hoyle for A.C. Hoyle. For Armandeep Munindar Gill, also enter A M Gill rather than A.M. Gill.
For example, if the system does not recognize the name Jodie Dougherty, you could enter Jodie Dockerty.
For example, enter Father Brown instead of Fr. Brown, or Professor Lindsay instead of Prof. Lindsay.
For example, when you speak, Call Doctor Michael Smith, the Vocera Genie knows that you are referring to Doctor Michael Smith. You could also speak, Call Doctor Smith or Call Doctor Michael and the Genie will find the user because the Doctor Prefix option is checked.