Speech Recognition

Use the Speech Recognition page (or the corresponding fields in the data-loading template) to provide alternate spoken names, phonetic spellings, or additional identifying information so the speech recognition software can recognize variations of a name. The Speech Recognition page includes the following fields:

Defining Alternate Spoken Names

Table 1. Speech recognition fields
Field Maximum Length Description

Alternate Spoken Names


Use these guidelines to ensure the best result when you are defining alternate names for users:
  • Person, Group, and Location Names–If users refer to a person, group, or location in various ways, enter each variation in a different field.

    For example, enter Bob Jones and Rob Jones in addition to Robert Jones. Similarly, enter a nickname that the person or place is known by, such as Skip Jones.

  • Digits and Special Characters in Name Fields–The names you provide must start with a letter or digit. They must contain only letters, digits, spaces, apostrophes ('), underscores (_), or dashes (-). No other characters are allowed.

    If you use special characters, especially apostrophes ('), they must be used adjacent to the surrounding letters and may not be separated by spaces.

    For example, enter O'Neill Staff or O'Neill's Staff, never O'Neill ' s Staff

    Note: Even though these special characters are allowed, it is unlikely that an alternate spoken name would need underscores (_), or dashes (-).
  • Staff IDs–It is recommended that you do not create an alternate spoken name that contains numeric digits only. For example, a staff ID with numbers and no letters.
    Entering numeric staff IDs is permitted. However, using numeric values only might result in
    • Slower Genie response times
    • Problems with phone number recognition
  • Acronyms and Initials in Alternate Spoken Names–If people use an acronym or initials to refer to an address book entry, provide them as a series of letters separated by spaces.

    For example, if users refer to Easton Medical Clinic as EMC, enter E M C. Similarly, enter A C Hoyle for A.C. Hoyle. For Armandeep Munindar Gill, also enter A M Gill rather than A.M. Gill.

  • Unusual Pronunciation–If a name has an unusual or confusing pronunciation, or silent letters, enter a name that is spelled as it is pronounced.

    For example, if the system does not recognize the name Jodie Dougherty, you could enter Jodie Dockerty.

  • Professional Titles in Alternate Spoken Names–If users refer to a person by his or her title, provide the full spelling of the title rather than an abbreviation.

    For example, enter Father Brown instead of Fr. Brown, or Professor Lindsay instead of Prof. Lindsay.

  • Doctor Title in Alternate Spoken Names–When adding or editing user profiles, you do not need to include the Doctor title as part of the user's name in the Alternate Spoken Names (ASN) field on the Speech Recognition tab. Instead, check the Doctor Prefix check box. When you speak a command using one of the ASN variations, Vocera understands the user to whom you are referring.

    For example, when you speak, Call Doctor Michael Smith, the Vocera Genie knows that you are referring to Doctor Michael Smith. You could also speak, Call Doctor Smith or Call Doctor Michael and the Genie will find the user because the Doctor Prefix option is checked.

Identifying Phrase


Optionally specify an Identifying Phrase to help Vocera distinguish this user from another whose first and last names are spelled the same.

For example, if there are two users named Mary Hill on the system, but they are in different departments, you could enter Mary Hill in Pediatrics as the identifying phrase for one user and Mary Hill in Admissions for the other.