Configuring Direct Inward Dialing

Your PBX administrator may reserve one or more groups of DID (Direct Inward Dialing) extensions for Vocera badges to use. When an outside caller dials a number within a specified DID range, the call goes directly to the badge of the associated user. Otherwise, the Genie prompts the caller to say the full name of the person or group, or enter an extension.

Use the DID page of the Telephony screen to specify the range of DID extensions that are available for use by Vocera users. If your PBX administrator provides a hunt group number as part of the DID range, do not include it in the range of DID extensions you specify here. The extensions on this page are for use by users only.

Table 1. DID information fields

Field

Description

Select Site

Use the Select Site field to choose a site to configure:

  • If you are configuring telephony for a site that has its own telephony server, specify the name of that site.

  • If you are sharing a telephony server among multiple sites, specify the principal site. All the DID ranges that you specify form a single pool that the principal site shares with any secondary sites. See About Shared Telephony for information about the principal site.

Direct Inward Dialing

View the prefixes and range of extensions available for Vocera user DID numbers.