Troubleshooting the Badge Property Settings

Troubleshooting the badge property settings is an iterative process. If you did not successfully configure a Device the first time, you can reset the factory defaults and configure the Device again. You can repeat this process as many times as necessary.

To troubleshoot the badge property settings, perform the following tasks:

  1. Display the device configuration menus.

    For more information, refer to Using the Device Configuration Menu.

  2. Reset all device properties to factory default settings.

    For more information, refer to Restoring Device Factory Default Settings.

  3. Launch the Badge Properties Editor again.

    When you launch the Badge Properties Editor after the initial configuration, it reloads your working settings from the badge.properties file. For information about launching the Badge Properties Editor, refer to Using the Badge Properties Editor.

  4. Use the Badge Properties Editor to change the incorrect property values.

    For information about what property values are incorrect, refer to Troubleshooting the Initial Device Configuration. Then change the values as described in B2000 Badge Properties Configuration, B3000 Badge Properties Configuration, and B3000N Badge Properties Configuration, and V5000 Smartbadge Properties Configuration depending on the device you are configuring.

    .

  5. Configure the device by running the Badge Configuration Utility again.

    For more information, refer to Configuring a Test Device.