Enabling the Favor Frequently Called Feature for Departments

By default, Favor Frequently Called option is disabled for departments. Enable this option from the System > Preferences page of the Administration Console.

When the Favor Frequently Called feature is enabled for departments, the Vocera Voice Server accumulates data about the frequency of calls from users in one department to users in another (or the same) department.

You can disable or re-enable the Favor Frequently Called feature for departments on the System > Preferences page.

In the Administration Console, choose System > Preferences.
From the Favor Frequently Called section, select Enable for Departments.
Click Save Changes.