Appendixes / Entering Phone Numbers |
You can specify whether a group has permission to make various types of calls, and users acquire calling permissions through group membership.
To grant or revoke permissions for specific call types in the Administration Console, use the Groups screen > Add/Edit page > Permissions tab.
Vocera recognizes the following call types:
Call Type |
Description |
---|---|
Internal |
A number on your side of the PBX. For example, a call to a desk extension or internal pager is an internal call. Vocera dials these numbers without adding any other codes. The Call Internal Numbers permission controls a group’s ability to make internal calls. |
Outside |
A number on the other side of the PBX. For example, a call to a business or residence or service or outside pager is an outside call. There are two types of outside call, toll-free and toll:
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You can override Vocera’s default handling of internal and outside calls (for example, you can define an outside area code to be toll-free). Use the Telephony section of the Administration Console to customize this behavior.