Configuring Cisco Integration

Use fields on the Cisco page to specify information to allow Vocera to integrate with Cisco Unified Communications Manager (CUCM) and Cisco wireless IP phones (7921G, 7925G, and 7926G).

Important: Vocera integration with CUCM currently supports only one CUCM per site. Do NOT check the Enable Cisco Integration checkbox until after the CUCM and the Cisco wireless IP phones have been properly configured for Vocera Connect for Cisco.
Table 1. Cisco information

Field

Value

Site

Select a site to use for this Cisco Unified Communications Manager (CUCM). You can use the Sharing tab to share this Cisco configuration with other sites.

Enable Cisco Integration

Make sure this box is checked to enable integration with CUCM.

Important: Integration with CUCM requires Vocera Connect for Cisco client application licenses. Otherwise, users of Cisco wireless IP phones will not be able to connect to the Vocera Voice Server. To check your current Vocera Voice Server licenses in the Administration Console, see the Vocera Voice Server Administration Console Guide. To obtain additional licenses, contact Vocera.

Access Number

Enter the voice access number for CUCM. This number should match the route pattern/number for the Vocera SIP trunk. You can find route patterns in CUCM Console by choosing Call Routing > Route/Hunt > Route Pattern.

This number may be different from the outgoing Calling Party Number entered for the Vocera SIP Telephony Gateway on the Telephony > Basic Info page, which is used for Caller ID purposes.

CUCM Information

IP Address – Enter the IP address of the CUCM in dotted-decimal notation (for example, 192.168.15.10).

Login ID – Enter the Vocera application user ID for CUCM.

Password – Enter the Vocera application user password for CUCM.

Re-enter Password – Re-type the same password you entered in the Password field.

Vocera Line Range

Specify the first line and last line used for the internal range of Vocera lines.

Important: Vocera supports only one range of lines for Cisco integration. However, the lines are not real DID numbers. Go ahead and make the range large enough to accommodate future growth. You must assign 2 Vocera lines for each phone; in other words, for 50 phones you will need 100 lines.

Enable Extension Mobility

Check this box to enable the Extension Mobility service on the phones. With Extension Mobility, users can access their phone configuration from other Cisco Unified Wireless IP Phones. If Extension Mobility is enabled, it will automatically log users into Vocera when they are authenticated on Cisco wireless IP phones; separate Vocera login is not needed.

Important: Additional configuration is required on CUCM devices to support Extension Mobility. Do NOT check this box until the CUCM devices have been configured accordingly.