Adding Toll Info Exceptions

You can create toll info exceptions for an entire area code, for a specific exchange, and for a range of numbers in an area code.

To create an exception for an entire area code:

  1. Enter the area code the exception applies to in the Area Code field.

    Enter toll-free prefixes such as 800 and 888, as well as any area codes (such as 04 in Australia) that are toll-free in your dialing area.

  2. Check All Numbers in Area Code.

  3. Use the Toll-Free? field to specify a toll-free or a toll area code.

  4. Do either of the following:

    • Click Save to save your entry and close the dialog box.

    • Click Save & Continue to save your entry and leave the dialog box open to create a new entry.

For example, to specify that a call to any 800 number is a toll free call:

  1. Enter 800 in the Area Code field.

  2. Check All Numbers in Area Code.

  3. Check the Toll-Free? field.

  4. Click Save to save your entry and close the dialog box.

    The 800 prefix appears as a toll-free prefix in the list on the Toll Info page.

To create an exception for a specific exchange:

  1. Enter the area code the exception applies to in the Area Code field.

  2. Check Numbers Starting With and enter the exchange in the associated field.

  3. Use the Toll-Free? field to specify a toll-free or a toll exchange.

  4. Do either of the following:

    • Click Save to save your entry and close the dialog box.

    • Click Save & Continue to save your entry and leave the dialog box open to create a new entry.

For example, to specify that calls to the 427 exchange in your local 408 area code are toll calls:

  1. Enter 408 in the Area Code field.

  2. Check Numbers Starting With and enter 427 in the associated field.

  3. Uncheck the Toll-Free? field.

  4. Click Save to save your entry and close the dialog box.

    The 427 exchange appears as a toll exchange in the list on the Toll Info page.

To create an exception for a range of numbers:

  1. Enter the area code the exception applies to in the Area Code field.

  2. Check Numbers In Range and enter the beginning and ending numbers in the associated fields.

    Use a seven-digit range in each field. To create an exception for a single number, enter the same number in both fields.

  3. Use the Toll-Free? field to specify whether you are adding a toll-free or a toll exchange.

  4. Do either of the following:

    • Click Save to save your entry and close the dialog box.

    • Click Save & Continue to save your entry and leave the dialog box open to create a new entry.

For example, to specify that the first 5000 numbers in the 427 exchange in your local 408 area code are toll calls:

  1. Enter 408 in the Area Code field.

  2. Check Numbers In Range and enter 427-0000 in the beginning field and 427-4999 in the ending field, so the range appears as 427-0000 To 427-4999.

  3. Uncheck the Toll-Free? field.

  4. Click Save to save your entry and close the dialog box.

    The 427-0000 to 427-4999 range appears as a range of toll numbers in the list on the Toll Info page.