Upgrading Vocera Report Server

Learn the steps for performing an upgrade to Vocera Report Server.

This section describes how to upgrade Vocera Report Server from a previous release.

To upgrade to Vocera Report Server 5.3.2:

  1. Upgrade to Vocera Voice Server version 5.3.2.
    For upgrade instructions, see Upgrading Vocera Voice Server to Version 5.3.2.
  2. Prepare the Vocera Voice Server.
  3. Perform basic maintenance of your Report Server to purge old data and reduce the size of the data set.
  4. Make sure your report data is backed up. Normally, a backup is scheduled to occur every night. Check the \vocera\reports\backup folder to see that the backup file exists.
  5. If you have custom reports, create a back up of the following folder:
    \vocera\reports\Reports\custom
  6. (Optional for 5.1 or later) Unistall Vocera Report Server.
    Note: You do not need to uninstall Vocera Report Server software, if you are migrating from a Vocera 5.1 release to a later 5x release. However, if you are migrating from a Vocera release earlier than 5.1, this step is necessary. For example Vocera Report Server 5.0 to 5.3.2 or 4.3 to 5.3.2.

    See Uninstalling Vocera Voice Server Software.

    Important: Do not delete any of the remaining directories or files from your Vocera Report Server installation. They will be used to restore your data when upgrading.
  7. Install Vocera Report Server 5.3.2.
  8. Restore your report data:
    1. Log into the Vocera Report Console using the default admin password.
      After you restore your report data, your custom password (if any) is restored.
    2. Click Maintenance in the navigation bar.
    3. If you are upgrading from versions prior to 4.4.2 Click Legacy Restore.
      The Select Restore Files dialog box opens.
    4. Click a file name in the dialog box to choose a backup file.
    5. Click Restore.
      Another dialog box warns you that the operation will temporarily stop the server and system data will be replaced.
    6. Click OK to restore data.
      When you click OK, the process begins, and a dialog box displays status messages.
    7. When the process is complete, click OK to close the dialog box.
  9. If you have custom reports, follow these steps to restore them:
    1. Copy the contents of the backup you made of the vocera\reports\Reports\custom folder.
    2. Paste the files into the vocera\reports\Reports\custom folder.
    3. Choose Start > Settings > Control Panel > Administrative Tools > Services. The Services window appears.
    4. Stop the Tomcat7 service and then start it again.
    5. Close the Services window.