Dialing Plan

Learn about how locales affects the dial plan when your environment includes telephony integration.

In a Vocera Voice Server installation that includes the telephony integration, the locale determines the dialing plan, which specifies how phone numbers are formatted and interpreted.

For example, the dialing plan for the United States (US) locale assumes that phone numbers longer than 10 digits contain complete information. Given an 11-digit number, Vocera would dial it as-is, without adding access codes or area codes.

That same number would be handled differently by a Vocera system configured for the United Kingdom (GB) locale. The corresponding dialing plan supports home and business phone numbers up to 11 digits in length, so Vocera would add access codes or area codes, as appropriate, before dialing.