Groups and Departments

A department is a special type of group that is related to the structure of the organization using the Vocera system. By designating a group as a department, you provide accounting features and speech recognition enhancements that are not available to other Vocera groups.

For example, suppose the Midtown Medical Center has units such as Pediatric Nurses and Pediatric Physicians. If your Vocera configuration has corresponding groups, it makes sense to designate those groups as departments. Users at Midtown Medical Center can then take advantage of the extended accounting and speech recognition features of these Vocera departments.