Configuring Shared Telephony

When you configure two or more sites to share a telephony server, enable telephony for one site only. The site for which telephony is enabled is considered the principal site. Sites that use the shared telephony server of a principal site are called secondary sites.

Do not enable telephony for secondary sites that use the telephony server of a principal site. Instead, use the Telephony > Sharing page of the Administration Console to configure the principal site to share the telephony server with the other sites.

On the Sharing page of a principal site's Telephony screen, click the Add button to display the Add Shared Telephony Info dialog box. Specify the name of the site that is sharing the principal's telephony server, then do one of the following:

The Sharing page of the Telephony screen lets you configure the information necessary to allow multiple sites to share a telephony server.

Table 1. Sharing fields

Field

Description

Select Site

Use the Select Site field to specify the name of the principal site. When you configure two or more sites to share a telephony server, the site for which telephony is enabled is considered a “principal site.”

Other Sites Sharing This Telephony Server

Displays each site that is using the shared telephony server of the principal site.