About Telephony PIN Fields

A telephony PIN (Personal Identification Number) allows an organization to authorize telephone usage and to distribute telephone costs among different users, departments, or sites. Some organizations use the term FAC (Forced Authorization Code or Forced Access Code) to describe this feature. Use fields in the PIN page to configure telephony PINs.

Table 1. PIN fields

Field

Maximum Length

Description

Select Site

n/a

Use the Select Site field to choose a site to configure.

If you do not have multiple sites, choose the Global site.

PIN for Long Distance Calls

75

Use the PIN for Long Distance Calls field to specify a PIN for a site. If a telephony PIN is not specified in the user's profile and the user does not belong to a department group that has a PIN, then the site PIN is used.

The site-level telephony PIN is used for long distance numbers specified in address book entries, as well. It is also used for group forwarding numbers, unless the group is department group with a PIN number specified, in which case the department group PIN is used.

PIN Template

75

Use the PIN Template field to specify a template for adding a PIN to a dialing sequence.

When a dialing sequence includes a PIN, this value defines the format that the Vocera system uses to send it to the PBX. Every site that has its own PBX can define a PIN and a PIN template. Sites that share a PBX use the PIN and PIN template defined for the Global site.

A PIN template can include digits, special characters, and PIN macros.

Each PBX has different rules for adding a PIN to a dialing sequence. Some require the phone number followed by the PIN. Some require the PIN before the phone number. Some require an access code for an outside line, or a feature code to indicate that a number is a PIN. Some require a separator character between the PIN and the number. A telephony PIN template specifies and formats the information in a PIN.