To Call or Broadcast to a Bed or Role from the Assignments Tab

  1. Right-click a bed or role in the Bed Or Role column on the Assignments tab, and choose one of the following calling commands:
    • Call - initiates a call to the selected bed or role.

    • Urgent Call - initiates an urgent call to the selected bed or role.

    • Broadcast - initiates a broadcast to staff members assigned to the selected bed or role.

    • Urgent Broadcast - initiates an urgent broadcast to staff members assigned to the selected bed or role.

    Urgent calls and urgent broadcasts break through to recipients even if they are in Do Not Disturb mode, are blocking calls, are forwarding all their calls, or are in the middle of another call or broadcast. These commands require urgent calling and broadcasting permissions.
  2. If you place the call from a desk phone, pick up the receiver when the phone rings, listen for your name, and then press the star key (*) to start the call or broadcast.
    Note: When you use a desk extension to make a call from Staff Assignment, the Vocera Genie announces the logged in user's name as a security precaution. This deters Staff Assignment users from making calls from unauthorized phone extensions.