System Settings, Defaults, Clusters, and Active Directory Authentication / Configuring Active Directory Authentication |
Learn about testing your Active Directory configuration.
Establish a connection with each Active Directory server (both primary and secondary).
If SSL is enabled on Active Directory, verify the SSL certificate.
Authenticate the service account with the Active Directory server.
Verify the Search Base.
When you click Test Connection, the Active Directory Test Connect Results window appears, showing connection results for each Active Directory server. The window provides diagnostic information to help you troubleshoot connection problems.
At the top of the window, the following three fields appear:
Name—name of the configuration
Domain—domain name of the Active Directory server
Service Account ID—user ID for an Active Directory service account
Below these three fields, a table provides information about the connection to each Active Directory server:
Field | Description |
---|---|
Server Addresses |
Indicates whether the Active Directory server is Primary or Secondary, and displays the server's IP address and DNS name. |
Establish Connection |
Displays whether an LDAP connection could be established with the Active Directory server and the time (in milliseconds) it took to complete the connection. |
Verify Certificate |
Displays whether the Active Directory root certificate was verified successfully. If there was a problem, the full error appears in the Error Detail column. |
Authenticate Service Account |
Displays whether the service account could be authenticated and the time (in milliseconds) it took to complete authentication. |
Verify Search Base |
Displays whether the Search Base was verified successfully. If the Search Base is not specified, the entire Active Directory domain is used as the search base. |
Error Summary |
Displays any errors found in the connection parameters or service account credentials. This field helps identify quickly which part of the configuration has been entered incorrectly. If there are no errors, this field is empty. |
Error Detail |
Displays detailed diagnostic information about an error. If there are no errors, this field is empty. |
Pay attention to the time it takes to establish a connection for each of the Active Directory servers. Servers that take the longest time to connect should be selected as Secondary Servers.
To view the Active Directory Test Connection Results window in printable format, click the Printable Format button.