About Groups and Departments

A department group, also called a department, is a group that corresponds to a department within the organization using the Vocera system.

By designating a group as a department, you provide accounting features and speech recognition enhancements that are not available to other Vocera groups.

For example, suppose the Midtown Medical Center has units such as ICU, Pediatrics, and Radiology. If your Vocera configuration has corresponding groups, it makes sense to designate those groups as departments. Users at Midtown Medical Center can then take advantage of the extended accounting and speech recognition features of these Vocera departments.

To help you identify a department group, Vocera displays an asterisk (*) next to its name throughout the Administration Console. Similarly, Vocera displays two asterisks (**) next to a subdepartment name.