Phone

The Telephone Information page lets you provide telephone numbers and additional phone-related information for yourself. If your site has the telephony integration option enabled, entering telephone numbers provides a wide range of connectivity between your Vocera device, on- and off-site telephones, and pagers:

The system administrator must grant you permission to forward calls to telephones and to receive pages.

Use the following steps to enter phone information:

  1. Click Basic Information in the left navigation bar.
  2. Click the Phone tab to display the Telephone Information page.
  3. Optionally specify any of the following values on the Telephone Information page:
    Table 1. Telephone information fields
    Field Description

    Desk Phone or Extension

    Enables the following features:

    • Lets you forward or transfer calls from your Vocera device to your desk phone.

    • If no Vocera Extension is specified, allows outside callers to connect to your Vocera device by entering the your desk extension at the Vocera hunt group prompt, instead of saying your name.

    • Allows you to send a page and receive the return phone call from a person you paged on your Vocera device.

    • If users have appropriate permission and have been enabled to access the Genie from a phone, the Desk Phone or Extension field allows users to be authenticated by Caller ID when they call the Vocera hunt group number.

    See Working with Phone Numbers for complete information about entering phone numbers.

    Cell Phone

    Lets you forward calls from your Vocera device to your cell phone.

    If you have appropriate permission and have been enabled to access the Genie from a phone, the Cell Phone field allows you to be authenticated by Caller ID when you call the Vocera hunt group number.

    See Working with Phone Numbers for complete information about entering phone numbers.

    Home Phone

    Lets you forward calls from your Vocera device to your home phone.

    See Working with Phone Numbers for complete information about entering phone numbers.

    Pager

    Lets you receive calls on your pager from other Vocera users who issue the “Send a Page” voice command.

    See Working with Phone Numbers for complete information about entering phone numbers.

    Vocera Extension

    Lets you route calls made to this virtual extension to go to your Vocera device instead. If the Vocera Extension field is filled in, it is used for

    • Direct dialing from Smartphone keypads

    • Paging callbacks

    • Vocera hunt number access

    If you leave this field blank, Smartphone users and outside callers can dial your desk phone to be routed to your Vocera device.

    See Working with Phone Numbers for complete information about entering phone numbers.

    Because the Vocera extension is a virtual phone number, you can put any number in the Vocera Extension field. If a user already has a desk phone number, you can reuse that number for the Vocera Extension field but prepend a digit, such as 8, to make the number unique in the Vocera system.

    PIN for Long Distance Calls

    Lets your organization authorize telephone usage and distribute telephone costs among different users, departments, or sites.

    Phone Password

    Password used to authenticate you when you access the Genie from a phone.

    The Phone Password must be five to 25 characters consisting of letters or numbers. Special characters are not allowed. Do not enter your regular Vocera password that you use to log into the User Console.

    Re-Enter Phone Password

    Retype the same password you entered in the Phone Password field.

  4. Click Save Changes.