Speech Recognition Results by User Detail Report

The Recognition Results by User Detail report provides speech recognition result metrics listed by user and sorted by last name. The report can be generated to show results by site, department, or for one or more specific users.

This report allows you to generate filtered results to obtain very specific report data. You can filter the results to show only high recognition rates, or filter the information for results specific to users with speech recognition problems. For example, a Recognition Filter set to Below and a Recognition Filter Rate set to 70%, would filter the results to include only data with a recognition rate of 0% to 69.9%. To see all data, leave the Recognition Filter set to Above and the Recognition Filter Rate set to 0%.

Login attempts are not included in the recognition results.

Note: No speech results reflect a no speech timeout occurrence. A no speech timeout occurs when the call is ended after three attempts to prompt the user for a command.

When Vocera users respond to Genie prompts, they can press the Call button to signify "Yes" or the DND button to signify "No." These button responses are not treated as speech attempts, and are not included in the speech recognition reports.

The following figure shows a page from a Recognition Results by User - Detail report.

Figure 1. Speech Recognition Results by User Detail Report Speech Recognition Results by User Detail Report