If you have a license for the Scheduler, the Report Console opens to the Report
Scheduler page, which is where you schedule reports to run automatically. Otherwise, the
Summary Reports page opens.
To the left of this page is a navigation bar with buttons that open the other pages in
the
Report Console. Buttons with names that include the word
Reports open pages that
contain reports you can run.
Note: Two different users logged into the Report Console cannot generate
the same report at the same time. As a general rule, do not generate reports
concurrently. Wait for the Vocera Report Server to finish generating a report
before you begin generating another.
To generate a report:
- Click one of the following buttons in the navigation bar to choose a report
category:
-
Summary Reports – Generate reports that show snapshots of system
call volume and speech recognition rates.
-
Call Reports – Generate reports that show call volume and call
duration.
-
Speech Reports – Generate reports that show speech recognition
problems for users, groups, departments, sites, devices and access
points.
Note: If you generate a report for All Sites,
the report will include all users, groups, departments, devices
and access points. To generate more detailed data generate the
report per site.
-
Integration Reports – Generate reports that show information
about external systems that send messages to Vocera devices.
-
Asset Tracking Reports – Generate reports that show which devices
are being used, and by which users or departments.
-
Export Data Reports – Export selected data to a comma-separated
values (CSV) file.
-
Device Reports – Generate reports to help you manage and track
devices. These reports are similar to Asset Tracking reports, but they
are grouped by the owning group instead of the department and they
provide additional device information.
-
Custom Reports – Generate custom reports for your company using
Crystal Reports.
-
Click a radio button to choose a report in the specified page.
-
Click Generate.
The Report Parameters page opens.
-
Specify report parameters. For example, if the report allows you to specify a
date range, specify the upper and lower limits (if any) for the date range. For
the Site parameter, select “All Sites” or an individual
site.
-
Click Generate to generate the report.