|Report Gallery / Speech Reports|
The Recognition Results by Access Point report shows recognition statistics for each access point. This information can help you determine if a specific access point is failing, overloaded, or incorrectly configured, and causing poor speech recognition.
This report allows you to generate filtered results to obtain very specific report data. You can filter the results to show only high recognition rates, or filter the information for results specific to access points with speech recognition problems. For example, a Recognition Filter set to Below and a Recognition Filter Rate set to 70%, would filter the results to include only data with a recognition rate of 0% to 69.9%. To see all data, leave the Recognition Filter set to Above and the Recognition Filter Rate set to 0%.
Because users may experience login issues due to access point issues, this report includes login attempts in the recognition results.
The following figure shows a page from a Recognition Results by Access Point report.