Generating a Report

If you have a license for the Scheduler, the Report Console opens to the Report Scheduler page, which is where you schedule reports to run automatically. Otherwise, the Summary Reports page opens.

To the left of this page is a navigation bar with buttons that open the other pages in the Report Console. Buttons with names that include the word Reports open pages that contain reports you can run.
Note: Two different users logged into the Report Console cannot generate the same report at the same time. As a general rule, do not generate reports concurrently. Wait for the Vocera Report Server to finish generating a report before you begin generating another.
To generate a report:
  1. Click one of the following buttons in the navigation bar to choose a report category:
    • Summary Reports – Generate reports that show snapshots of system call volume and speech recognition rates.

    • Call Reports – Generate reports that show call volume and call duration.

    • Speech Reports – Generate reports that show speech recognition problems for users, groups, departments, sites, devices and access points.
      Note: If you generate a report for All Sites, the report will include all users, groups, departments, devices and access points. To generate more detailed data generate the report per site.
    • Integration Reports – Generate reports that show information about external systems that send messages to Vocera devices.

    • Asset Tracking Reports – Generate reports that show which devices are being used, and by which users or departments.

    • Export Data Reports – Export selected data to a comma-separated values (CSV) file.

    • Device Reports – Generate reports to help you manage and track devices. These reports are similar to Asset Tracking reports, but they are grouped by the owning group instead of the department and they provide additional device information.

    • Custom Reports – Generate custom reports for your company using Crystal Reports.

  2. Click a radio button to choose a report in the specified page.
  3. Click Generate.
    The Report Parameters page opens.
  4. Specify report parameters. For example, if the report allows you to specify a date range, specify the upper and lower limits (if any) for the date range. For the Site parameter, select “All Sites” or an individual site.
    For more information about report parameters, see Entering Parameters for Scheduled Reports.
  5. Click Generate to generate the report.