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The Unassigned APs report shows access points that do not have corresponding Vocera locations. Users must have had a Genie interaction within the specified date range while connected to an unassigned AP for the AP to appear in this report. The unassigned access points are sorted by MAC address.
The following figure shows a page from an Unassigned APs report, available from the Summary Reports page.
Best practice is to filter this report by a small date range (one or two weeks) to identify unassigned APs. It's possible that an unassigned AP is actually a rogue AP that may be active on your network for a short time and for which you would not want to assign a corresponding Vocera location. Consequently, a rogue AP may appear on the report for a particular date range and then drop off when you run the report for a later date range even though you did not assign the AP to a Vocera location.
Unassigned access points can cause Vocera devices to roam from their current site to the Global site incorrectly, which can result in speech recognition problems because of the difference in site grammars. Each site has its own dynamic grammar, which includes the names of users, groups, sites, locations, address book entries, and all their possible alternates.
Access points without location names also affect the location-related voice commands: Locate, Where Is?, and Where Am I?. These commands allow users to find the physical location of a particular user or member of a group. If an access point is not assigned a location name, the Genie will respond with the MAC address of the access point instead, which is not useful to most Vocera users.