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The following figure shows a page from a PBX Call Volume Trend report, available from the Summary Reports page.
The PBX Call Volume Trend report shows incoming and outgoing PBX call volume trend over a specified date range. You can plot the trend over daily, weekly, or monthly periods. It replaces the daily, weekly, and monthly PBX Call Volume reports available in previous versions. If you generate the report for multiple sites, the report provides data for each site as well as overall totals.
Call volume results are grouped by site. For each site, three different reports are provided:
Call volume categories are the same as in the System Call Volume Trend report; see System Call Volume Trend Report.