The following figure shows a page from a System Call Volume Trend report, available from the Summary Reports page.
The System Call Volume Trend report shows incoming and outgoing call volume trends over a specified date range. It shows all Vocera calls, including PBX calls, and it replaces the daily, weekly, and monthly System Call Volume reports available in previous versions. You can plot the trend over daily, weekly, or monthly periods. If you generate the report for multiple sites, the report provides data for each site as well as the overall system.
Call volume results are grouped by site. For each site, three different reports are provided:
- A line chart showing call volume trends over time
- A pie chart showing slices for each category of call volume results
- A table showing detailed call volume data
Call volume results are categorized as follows:
- To Badge User
- To Group
- To Phone
- To Address Book Entry
- To Personal Buddy
