Creating a Detailed Text Messages Status Report

You can generate a report that provides detailed data on the text messages and status reports sent and received by the VMP Server. In this report, you can specify the message sources, senders, recipients, priority, and subject or message content.

1. Open the VMP Administrator application and select Reports > Messaging.
   
2. In the Reports pane, click Text Messages Status - Detailed. The Text Messages Status - Detailed Report window opens.
   
3. Click the Message tab.
4. In the Date Sent section, in the From field, select the start date for which conversations are to be displayed. The default is midnight at the start of today's date.
5. In the To field, select the end date for conversations. The default is midnight at the start of the next day's date.
6. From the Type dropdown list, select the information to display in the report. Select either Text Messages Only or Text Messages and Statuses.
7. If you have selected Text Messages and Statuses:
   1. Select the Insert summary row for each Text Message checkbox if you want the report to contain summary rows.
   2. If needed, select the Search and report on User's final delivery status only check box.
8. Select the Show patient context information checkbox to include the patient context if it exists.
9. In the Initiated from section, clear the checkboxes next to the message sources that you do not want to display in the report.
10. In the Subject contains field, optionally type search criteria. If you specify any search criteria, only conversations whose subject contains the search text are displayed.
11. In the Message contains field, optionally type search criteria. If you specify any search criteria, only conversations whose message body contains the search text are displayed.
12. In the Priority section, clear the checkboxes of the message priorities that you do not want to see in the report.
13. If you have selected Text Messages and Statuses from the Type dropdown list, the Status area appears, which displays the message statuses that you can include in the report. Clear the checkboxes of the message statuses that you do not want to see in the report.
14. Click the Senders tab.
15. From the dropdown list that appears, select All to show all senders, or select Specified to specify the senders whose conversations are to be displayed.
    1. If you have selected Specified, a list of senders is displayed. Select the senders that are to appear in the report.
       
16. Click the Recipients tab.
17. From the dropdown list that appears, select All to show all recipients, or select Filtered by User / Distribution List to specify the recipients whose conversations are to be displayed.
    1. If you have selected Filtered by User / Distribution List, a list of recipients is displayed. Select the recipients whose conversations are to appear in the report.
       
18. Click Generate to generate the detailed text messages status report.