Messaging / About Messaging Templates |
If your organization has a message that you send frequently, you can create a messaging template to help users create messages more quickly, which can be useful in emergency situations. You can create a template by copying from an existing template.
When you create a messaging template, you can specify the list of users, the message subject, text, and priority, an optional conversation expiration time, and one or more optional or mandatory fields. You can also supply a list of multiple choice responses for recipients to choose from.
The Copy From pane appears.
If you are copying from an existing template, select the Copy from checkbox. A list of existing templates appears.
Click on the template that you want to copy from. Click Next to continue.
If you are not copying from an existing template, leave the Copy from checkbox unselected. Click Next to continue.
When you have finished adding users and Distribution Lists, click Next.
Click Add to add a field. In Label, type the name of the field. Select the Required checkbox if users must supply this field. Click OK to add the field. |
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Click Edit to edit a field that you have created. |
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Click Delete to delete a field that you have created. |
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To rearrange the fields, click a field to highlight it. Click Move Up to move the field up in the list. |
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Click Move Down to move the field down. Repeat Move Up and Move Down until the fields are in the order that you want. |
Click Next when you have finished creating fields.
Option | Description |
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Priority |
The message priority can be:
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Conversation expiration | The time in minutes before the message conversation expires. This can be one of the following:
If you select Custom, a field appears in which you can specify the number of minutes. Note: Once a message conversation has expired, the message will no longer be delivered to
VCS and
VMP Web Console users that have not yet received it
and will not be retrieved the next time they log in.
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Deliver to on campus users only | Select this checkbox if messages are to be sent only to recipients who are present. |
Multiple Choice Responses |
Select this checkbox if you want to define multiple choice responses for this template. |
Option | Description |
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Notify if no one has responded |
Select this checkbox if a notification is to be sent if no one has responded within the number of minutes that you specify. |
Response expiration |
The amount of time in which a response is expected. Select one of the following:
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Click Add to add a response. Type the text of the response in the dialog box provided, and click OK. |
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Click Edit to edit a response that you have created. |
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Click Delete to delete a response that you have created. |
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To rearrange the responses, click a response to highlight it. Click Move Up to move the response up in the list. |
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Click Move Down to move the response down. Repeat Move Up and Move Down until the responses are in the order that you want. |
Click Next when you have finished creating message options.
When you have finished adding groups, click Finish.