If you have added patient information to a message conversation, or you have received a notification containing
patient information, you can view and contact the care team assigned
to this patient.
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In the Secure Messages screen, click the message or the notification containing the patient information.
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In the link to the patient information, click the View Details button.
The patient information screen appears, including the Care Team pane, which displays a list of care team
members in a scrollable window.
This list of care team members can contain users from either or both of two sources:
- VMP Web Console or
VCS users
- Users obtained from the
Engage Patient Context Adapter
Users obtained from the Engage Patient Context Adapter
cannot be contacted from VMP Web Console.
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In the list of care team members, click on any
VMP Web Console or
VCS user to display contact
information for that user. See Using Web Console Contacts for more details on this contact
information.
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To send a message to all care team members who are
VMP Web Console or
VCS users, click the
Text Care Team link at the bottom of the screen.
The Text Care Team link does not appear if the care team does not include
any VMP Web Console or
VCS users.
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Click Close to hide the patient information.